Tom Hayton
Photo by Sarah Dorweiler on Unsplash

Photo by Simon Migaj on Unsplash

How I made it a habit after twenty years of failing

The Church of The Holy Sepulchre, Jerusalem. According to tradition, the Church contains the site of Jesus’ crucifixion and resurrection. Image © Tom Hayton

How to use brutal feedback to win and retain customers in times of crisis

Image: Shutterstock

The story

Most of you will be familiar with The Emperor’s New Clothes: a fairy tale by Hans Christian Andersen. In this article I’ll show you how to apply its lessons to winning and retaining customers in 2020.

How I learned to love sobriety through an alternative to moderation.

Image of cup of tea on black and white background. Photo by Mukul Wadhwa on Unsplash
Photo by Mukul Wadhwa on Unsplash

Tom Hayton

Creative director, consultant, speaker and judo player. I write about business, lifestyle, technology, and philosophy.

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